iOS: Unlock a Recovered Tool

Regain access to a once missing tool.


ONE-KEY™ empowers you to lockout a tool remotely if it’s stolen or goes missing, making it unusable until it's found and unlocked by you. Now that you’ve recovered your tool, we'll show you how to unlock it from your mobile phone.

Get started on the One-Key mobile app

  • Make sure your locked tool is nearby. If you need to find your item and it's within 100 feet, you can pinpoint it using the Find Item feature.

  • Make sure your locked tool has a fully charged battery. 

  • Launch the One-Key mobile app.

  • The homepage, or Inventory Dashboard, will display on your screen.

How to unlock a recovered tool

This section will explain how to use your mobile phone to quickly and easily regain access to your locked-out tool now that it's back in your possession.

  1. Starting from the Inventory Dashboard, tap on the recovered item you wish to unlock.

  2. Your item’s information card will display on the screen. From here, you can delete any alerts that have been attached to the item.

  3. Under your item's details, tap the Status bar and select “Available” from the statuses available to you in the dropdown menu. Then tap the “Done” button in the right-hand corner.

Item's details are shown with the ability to change recovered tool's status from missing to "available"4. Next, tap “Connect” in the upper right-hand corner of the screen to reconnect to your item. This will take you to a screen that displays a Tool Lock toggle.

Two smartphones display item's details with the ability to toggle tool lock on (left) and off (right)5. Switch the Tool Lock toggle from on to off (as seen above).

Now your tool is unlocked and ready for use on the job.

One-Key makes it easy to regain access to a recovered tool.