Which Mobile Devices Are Supported or Not Supported by One-Key?

Is your device compatible with the ONE-KEY™ mobile app? Find out here.

Our support team fields questions about which smartphones and mobile devices are supported by the One-Key app. To avoid confusion, we’ve created this article to help you identify whether your mobile device is supported by the One-Key app. 

Supported Operating Systems:

One-Key is supported on Android devices, both phones and tablets, running Android 9 or higher.

One-Key is supported on Apple devices, both phones and tablets, running iOS 16 or higher.


Find Your Device's Operating System

Android

Note: The following screenshots were taken on a Google Pixel 7. Your device's settings screens may look different.

Step1Step2Step3

1. Navigate to Settings

2. Select "About phone"

3. Locate "Android version" to check your device's operating system

 


iOS

Step1-1Step2-1Step3-1

1. Navigate to Settings, and select "General

2. Select "About"

3. Locate "Android version" to check your device's operating system



Download One-Key for Your Device

Once you have confirmed that your device is running the required operating system, you'll be all ready to download One-Key and get started organizing your inventory.